I want to share a story that has stuck with me. I was at an Italian restaurant one Sunday night. The place was packed and busy, yet calm and buzzing with energy. Then I saw him, the owner. He wasn’t on duty, clearly just coming through to say hello, but he walked...
I remember the first time it hit me. I walked into a small café on a busy Friday morning. The place was buzzing, but not with noise. There was a rhythm to it. The barista laughed with a colleague, teased a regular by name, and handled a complicated order without...
Hospitality Emerging Leadership Mentor | Keynote Speaker | DISC Facilitator | Guiding Emerging Leaders to Excel in People Skills and Positive Workplace Cultures Cultures May 15, 2023 It’s part of the road to success to fail. We should reevaluate our strategies,...
Hospitality Emerging Leadership Mentor | Keynote Speaker | DISC Facilitator | Guiding Emerging Leaders to Excel in People Skills and Positive Workplace Cultures Cultures It’s common for people to overlook the role pain plays in shaping their journey in pursuit...
